How do I know the size of each piece?
Each piece's dimensions are listed in the description, usually width x height.
How much does shipping cost?
Currently, one item ships at a flat rate of $8.50, with an additional $2 per subsequent item.
Do you offer local pick-ups?
Yes! Local pick-up will be in the San Gabriel Valley. Simply choose the Customer Pickup option when checking out, and we'll email you to arrange a date and time.
What payment options do you accept?
Mastercard/Visa through Stripe payments is used on the online site. Instagram DM at @kuzustudio for Venmo information.
When will my piece arrive?
Due to the holiday season, shipping timelines have increased. However, your piece will be shipped out within 2-4 business days of the order being placed, and each order will be provided a tracking number for updates on the location of your item.
How do returns/refunds work?
All sales are final unless the piece arrives broken, in which case you must reach out within three days of arrival to request a refund at email@example.com. Please take photos of and save all packaging as well as the broken item.
What kind of packaging materials do you use?
We're ever-evolving and doing our best in using sustainable packaging, from biodegradable peanuts, to paper-based packaging materials. You can rest assured that any plastic used is foraged or recycled from other packages.
Do you take custom orders?
At the moment, we currently take only select custom orders. Feel free to fill out the contact form or reach out via Instagram at @kuzustudio to chat more.